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Seashell Italia is a female-led luxury brand known for its fusion of traditional Italian craftsmanship and modern, inclusive swimwear designs. Founded by mother-daughter duo, the brand offers a stunning collection of swimwear, lingerie, and resort wear, all meticulously made in Italy. Each piece is crafted from the finest fabrics with unique attention to detail, creating timeless and elegant styles. The brand is iconic for its signature golden seashells, made of stainless steel and plated with 18K gold, which adorn each collection.

Seashell has quickly caught the attention of top international publications, including Vogue, Cosmopolitan, Harper’s Bazaar, Elle, Sports Illustrated, Vanity Fair, Sky, Forbes, and Seventeen. The brand has also become a favorite among celebrities, with style icons such as Bella Hadid, Negin Mirsalehi, Sidney Sweeney, and many more embracing its designs.

Once you’ve added everything to your Cart, click on the ‘Checkout’ button. You’ll be prompted to sign in to your account or enter your contact details if you’re a new customer. After that, choose your preferred shipping method and apply any discount codes or credit vouchers you may have. Finally, complete your payment details to finalize your order. A confirmation email will be sent to your registered email address, summarizing your order details.

You’ll receive an automated confirmation email as soon as your order is processed. When your order has been dispatched, another email will be sent to inform you of the shipment, along with a tracking ID so you can follow your parcel’s journey.

Please allow up to 2 hours for the confirmation email to reach your registered inbox. Be sure to check your Junk/Spam folder, as sometimes emails may be redirected there. If you still don’t see your confirmation email within this time frame, feel free to contact our Customer Care Team at info@seashellbikinitalia.com for assistance.

If you encounter an error during checkout, it’s often due to an issue with the payment details or the billing and shipping addresses you’ve entered. To resolve this, check the formatting of your names and addresses, ensuring everything is correct. Alternatively, try using a different browser or payment method, such as PayPal. If the issue persists, don’t hesitate to reach out to our Customer Care Team for further support.

Once your order has been processed, a confirmation email will be sent to your provided email address. If you haven't received it within 24 hours, please contact our Customer Care Team for confirmation.

If you need to cancel or make changes to your order, please contact us as soon as possible. While we do our best to accommodate such requests, changes may not always be possible once the order is placed. Please double-check all item selections and your address details at checkout to avoid any errors.

Our international customer service team strives to respond to all inquiries within 1 business day during our office hours (Monday - Friday, 9 am - 5 pm AEST). We handle emails in the order they are received, so kindly avoid sending multiple emails, as this can delay our response.

Tracking information may not always update immediately after your parcel is dispatched. Please allow some time for tracking updates to appear, as this may happen once the parcel reaches the local depot. Please note that our orders are shipped via DHL or UPS, so tracking updates can sometimes be delayed depending on the courier's system. If you do not see any updates for a few days, we recommend checking the tracking again or contacting the courier directly for more information.

We regularly restock current-season items throughout the year. You can sign up for email notifications on the product page for the size you’re interested in, so you’ll be alerted as soon as it’s available again. However, due to the high demand for some items, we cannot guarantee that the requested size will be restocked or available for exchange. Please note that we are unable to reserve items for exchanges.

Sale items are sold as final sale only and cannot be exchanged. For more information on our Returns Policy, please refer to our Returns and Exchanges page.

All of our Seashell items are designed in Italy by our in-house design team. Our products are then crafted in Italy and Portugal, ensuring the highest quality and attention to detail.